Since 2011, Chris has written over 2,000 articles that have been read more than 500 million times---and that's just here at How-To Geek. Please be sure to check your junk and spam folders. All Rights Reserved. A visitor tries out an Apple iPhone 7 on the first day of sales of the new phone at the Berlin Apple store on September 16, 2016 in Berlin, Germany. Affected users must submit a claim online or via mail by October 6 to be eligible for a payout. All information provided on this Claim Form is subject to verification. Case Name: In re Apple Inc. Device Performance Litigation. The exact amount that owners of the older iPhones will receive may vary slightly, depending on the number of claims submitted under the settlement. If you do not know the Serial Number of your iPhone 6, 6 Plus, 6s, 6s Plus, SE, 7 or 7 Plus, and/or are unable to locate your Serial Number using the Search Tool, you may mail in a completed Claim Form. Please indicate your preferred method of payment: Please indicate your Device and iOS Version: Your Claim Form must be submitted by October 6, 2020. The phone came in two sizes, one with a 4.7 inch display, the other with a 5.5 inch display. FILE - In this Sept. 16, 2016 file photo, a customer compares her iPhone 6, left, with an iPhone 7 at an Apple Store in Chicago. Apple will pay “per eligible device,” the settlement says, meaning owners of multiple impacted iPhones can submit multiple claims. Please Note: The information you provide must match the Apple ID associated with the eligible class device. Late or incomplete Claim Forms will be denied. If these steps don’t work, try using each prior email address that you might have used as an Apple ID. Share of the net settlement fund, estimated at $25 per device. You are limited to one cash payment per device. The Claims Administrator may contact you to request more information to verify your claim. Usually, your Apple ID is your email address and it is not case sensitive. Be sure to include any documentation you have with your … Philadelphia, PA 19103 ATTN: Claims AdministratorIn re Apple Inc. Device Performance Litigation1650 Arch Street, Suite 2230Philadelphia, PA 19103. The court stressed the settlement was not an admission of wrongdoing by Apple, which agreed to the settlement to avoid "burdensome and costly litigation.". IPhone owners could get $25 from Apple … Amounts may be decreased, or increased up to a maximum of per device $500. What iPhone do I have? Some suggested that Apple did so to force users to upgrade to the latest iPhone model, but the company said it was aimed at addressing issues with older lithium-ion batteries that would make the phones suddenly shut down to protect their components. ", Now, a page on its website dedicated to battery tech explains all rechargeable batteries are "consumables and have a limited lifespan." Settlement Website: Apple iPhone 6 or 7 Series Performance Settlement Website. After you have successfully completed your initial Claim, you will be notified by email from Assistance@SmartphonePerformanceSettlement.com regarding the additional devices, along with instructions on how to submit the remaining Claims. Since mass outrage was sparked by the performance issues in 2017, Apple has been more transparent about how old iPhone batteries degrade over time. - That iPhone ran iOS 10.2.1 or later or, in the case of iPhone 7 and 7 Plus devices, that iPhone ran iOS 11.2 or later before December 21, 2017. RELATED: How to Disable Your iPhone's CPU Throttling in iOS 11.3. In this electronic Claim Form, you must fill out and submit a complete and accurate Claim Form by no later than October 6, 2020. Apple will offer a $25 base cash payment per iPhone that meets eligibility requirements and whose owner submits a valid claim form on time. Settlement Website: Apple iPhone 6 or 7 Series Performance Settlement Website. Please provide any additional information about your inquiry. Please note: Your Confirmation Email for your initial claim will come from the Claims Administrator at Confirmation@SmartphonePerformanceSettlement.com, which is a different address than the email sent to you with information on how to file your additional claims. That’s how these settlements work. Samsung Galaxy S20 Plus vs. iPhone 11 Pro Max: Get Plus or go Max? If you are the owner of more than one eligible device, you must fill out a separate Claim Form for each device. By the way, this problem has been solved in newer versions of the iPhone’s iOS operating system: Apple now informs you if it’s slowing your iPhone down due to an old battery and lets you make a choice. Chris Hoffman is Editor in Chief of How-To Geek. Learn more The final payout amount could be higher or lower, depending on the number of claims submitted to the court. You may be eligible if you are or were You must submit your claim before October 6, 2020. Would you like to use the corrected address below? Unfortunately, there’s no guarantee you’ll get $25 from this settlement. The Apple customers eligible for the $25 per device claim are those in the U.S. who owned the iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, and the original iPhone … Officials will hold a final hearing to approve the settlement on December 4, 2020. This field is for validation purposes and should be left unchanged. Please include a copy of the Confirmation Email from filing this claim with your request so the Claims Administrator may locate any additional serial numbers for the device type selected. If you prefer to submit a Printed Claim Form, please download a Claim Form. The feature was rolled out as part of iOS 10.2.1, but was not communicated to customers. The company admitted in December 2017 that it used software updates to slow down older iPhones. You can find your Apple ID on your iPhone in Settings > [Your Name] > iTunes & App Store.). The email will be sent to the contact email address you provide on the Claim Form you are about to submit. Angry customers and tech analysts had previously flagged that the updates were causing diminished performance. Customers are potentially entitled to a payout if they are a U.S.owner of an iPhone 6, 6 Plus, 6s, 6s Plus, 7, 7 Plus or SE that suffered from "diminished performance.". If you do not receive this message after 24 hours, please contact us at Assistance@SmartphonePerformanceSettlement.com. You must submit your claim before October 6, 2020. Apple later apologized and offered battery replacements to its customers for $79, which it then knocked down to $29. Upgrade your lifestyleDigital Trends helps readers keep tabs on the fast-paced world of tech with all the latest news, fun product reviews, insightful editorials, and one-of-a-kind sneak peeks.Digital Trends may earn a commission when you buy through links on our site. By clicking the Submit Request button below, you are requesting that the Claims Administrator email you with instructions and information on submitting claims for other devices associated with your initial search criteria. The settlement, announced in March, applies to customers who purchased the iPhone 6, 6 Plus, 6s, 6s Plus, 7, 7 Plus and or the SE before December 21, 2017 and experienced performance issues, according to a website set up for users to submit claims. Additional eligibility requirements say the impacted device must have been running iOS 10.2.1 or later (iOS 11.2 or later for the 7 and 7 Plus) before December 21, 2017. there’s no guarantee you’ll get $25 from this settlement, How to Restart a Google TV Streaming Device, How to Control the Exposure in the iPhone’s Camera App, How to Add Folder Shortcuts to the Start Menu’s Left Sidebar on Windows 10, How to Force Users to Change Their Passwords on Linux, © 2020 LifeSavvy Media. How-To Geek is where you turn when you want experts to explain technology. Please be sure you have this information ready before proceeding. All rights reserved. If you do not receive this email within 24 hours, please contact us. By viewing our video content, you are accepting the terms of our. In re Apple Inc. Device Performance Litigation, Settlement Website: Apple iPhone 6 or 7 Series Performance Settlement Website, In re Apple Inc. Device Performance Litigation We have located the Serial Number in the database. If you no longer have your iPhone, you can check the barcode on your device’s original packaging or refer to the original receipt or invoice. Any payment provided in response to your claim will be issued through the bank account information you provide on this Claim Form, unless you elect to have payment mailed to the mailing address on this Claim Form. A court filing in March said the amount each user receives could increase or decrease depending on how many claims are filed as well as any additional legal fees and expenses approved by the court. If you have had multiple Addresses or First and/or Last Names, please be sure to try all of them when using the search tool to locate your record. If that applies to you, you can head to the settlement website and submit a claim either online or via the mail. But you can get all the prep work out of the way now so you can save time at pre‑order. Apple is being accused of creating a faulty performance management feature introduced for iPhone 6, 6 Plus, 6s, 6s Plus, and SE devices in iOS 10.2.1, and introduced for iPhone 7 and 7 Plus devices in iOS 11.2, slowing down some of those devices. Attn: Claims Administrator Please check your email for information on your additional device(s). ), You may be contacted at the Email Address you provide here, Questions@SmartphonePerformanceSettlement.com, Assistance@SmartphonePerformanceSettlement.com, Confirmation@SmartphonePerformanceSettlement.com, iPhone 6, 6 Plus, 6s, 6s Plus, or SE device running iOS 10.2.1 or later, iPhone 7 and 7 Plus running iOS 11.2 or later. Please complete your Claim Form for the randomly selected serial number assigned by this search. ", You have 4 free articles remaining this month, Sign-up to our daily newsletter for more articles like this + access to 5 extra articles. Users can submit a form to claim roughly $25 per device from the company’s proposed settlement. Claim Form: Apple iPhone 6 or 7 Series Performance Settlement Claim Form. Copyright ©2020 Designtechnica Corporation. Final amount will depend on the number of valid claims submitted and other factors. See why nearly a quarter of a million subscribers begin their day with the Starting 5. Get ready for iPhone pre‑order with the Apple Store app. Pre-order starts on November 6th.
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