wilson parking faq


To submit a claim, you’ll need a copy of your receipt or financial statement showing the charge that you are claiming for and details of the car park where the charge occurred. You can adjust the frequency of these notifications by selecting 'Options' and updating your reminder preferences in the app. Stop searching for parking - book yourself a space today. At least one of these items needs to be provided. 052 475 911 We appreciate that unforeseen circumstances, be it traffic congestion or a meeting running late, may occasionally delay your entry to or exit from a car park. Yes.

You can only change a promotional code during a parking session if payment has not yet occurred. Please also ensure the code has not expired, and that you are entering it correctly. For full Terms & Conditions Click here There are a variety of car parks in the area. Accepts Apple Pay on compatible devices. FAQ; Overview. Your parking session remains active even if the app is closed or your phone is off. Want to find out more? * Use it on occasion and pay only for what you need or Wherever you’re going, Wilson One can take you from A to W. *The Wilson One card is not a financial instrument and cannot be used for any payments other than at a Wilson One car park when linked to an active account.
If you would like to make payments from your savings or cheque account, please complete the following.

Member Terms and Conditions, as amended from time to time. click here to view our FAQs.

This process will vary according to the type of phone you have, so for further assistance with enabling push notifications we recommend speaking to your mobile phone service provider. Exclusive discounts only available through Book a Bay. We will address each point as follows To be eligible to earn Velocity Points, the Velocity member must be the person who makes the purchase and the member's first and last name from their Velocity Account must match the account name registered with Wilson Parking for Book A Bay. Please also note that some car parks have a $0.50 transaction fee. Then, you can either view transactions using the search function on the left or select 'Print Invoice(s)' to retrieve a GST invoice. Velocity membership and Points earn and redemption are subject to the 106 Gilbertson Rd, Kardinya, Perth WA 6000.

Link to a business account, and access exclusive offers through your employer. When you start a session, our clever app sends your rego details to the officer's devices meaning you no longer need to display a ticket - and you can avoid receiving one too! Wilson Parking 31 October 2020 04:51; Updated; Follow. Wilson One is your must-have travel companion that brings a new level of flexibility and convenience to Wilson Parking. First, download epark from the App Store or Google Play. For full booking Terms & Conditions, go to

Your claim has been submitted.


This will help speed up our investigations and our response to you. Monthly Parking customers will receive Velocity Points for their May 2019 invoice. To use a single-use code, tap the promotional code selection box and select the active code you wish to use, or add a new one.

Promotional codes have a pre-set expiry date.

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**Velocity members can earn Velocity Frequent Flyer Points for specific Wilson Parking products detailed below. We've given you full control over your parking sessions. If you need assistance, please contact our Customer Care team at info@epark.com.au or call 1800 727 546. To be eligible to earn Velocity Points, the Velocity member's first and last name from their Velocity account must match exactly the account name registered with Wilson Parking for Book A Bay and/or Wilson One.

No more guessing how long you'll be, no need for coins, no lining up in the rain, and no need to have to return to your car should you wish to stay longer. If a transaction fee applies, it will be displayed on the app start screen. Allow up to 5 working days to receive your kit in the post. Apply now​​. To make sure you're receiving all epark notifications, navigate to your phone's settings and check that epark is allowed to send push notifications. Expect more convenience. Find your perfect park in seconds and complete your booking in as few as Select your location and time (in 24 hour format). Quickly compare locations and prices to find your perfect park. Points will be allocated within 35 days of payment. Expect more from your car park provider. DOWNLOAD THE WILSON PARKING APP IN THE APP STORE OR GOOGLE PLAY NOW. To be eligible to earn Velocity Points, the Velocity member must be the person who makes the purchase and the member's first and last name from their Velocity account must match the account name registered with Wilson Parking for the Wilson One Members Service Centre. If your prepaid parking session is about to expire and you need to stay longer, just select 'Extend My Session' in the app. You do not have to use epark to park at Wilson Parking pay–and-display car parks. epark uses a Tier 1 payment processor that adheres to the most stringent industry accreditations including PCI compliance and EMV certification.

Now you can pre-book a space at a Wilson Parking car park before you leave your home or office. If this transaction fee applies it will be displayed on the Start Screen, where you select 'Start My Parking'. Terms & Conditions Please click here to view the Wilson One Terms and Conditions.

Yes. Expect more peace of mind.

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